eClerx WORKFORCE MANAGER

EFFICIENTLY TRACK RESOURCES AND LOGISTICS

Heavy reliance on cumbersome administrative processes, outdated payroll, and invoicing systems, as well as labor-intensive activities, can result in errors and inefficiencies. eClerx’s Workforce Manager tool responds to the operational and technical needs of your organization by automating and streamlining administrative tasks so you can focus on your core business.

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Empowering productivity with a unified workforce management solution

eClerx’s Workforce Manager offers a range of solutions designed to provide end-to-end, life-cycle tracking of work orders, equipment, invoicing, payroll, warehouse management, and KPIs. Our solution combines robust monitoring and reporting enhanced by predictive alerts to minimize revenue loss and increase productivity. This configurable tool is easily accessible through mobile integration and includes a host of business and productivity applications.

WorkForce Manager Application Features

REPORTING

Unleash the power of your data

Enhanced reporting with real-time, configurable dashboards that showcase equipment, show job status and track business KPIs

WORK ORDERS & INVOICING

Manage Work Orders, create professional invoices, and optimize business workflows

Track jobs, send invoices, automate payment reminders, and reconcile invoices

HUMAN ADMINISTRATION AND PAYROLL MANAGEMENT

End-to-end solutions that centralize HR management

Paperless onboarding, offboarding and HR administration with one-click payroll reports

TIME TRACKING

Know where time is being spent

Manage time for yourself and your team members. Log, track and manage time spent on individual tasks

EQUIPMENT AND ASSETS

Effortlessly track Equipment and Assets

End-to-end tracking with real-time & advanced reporting for fixed assets, tools, and other equipment

CONSTRUCTION

Manage projects, track equipment, materials, labor, and more.

Manage projects from a single interface, including activities, crews, and material with a real-time dashboard to monitor performance

DOCUMENT REPOSITORY

One-stop-shop for employee records

Upload and track documents for all employees with custom expiration alerts and real-time monitoring dashboard

TECH CHAT

Chat with individuals or groups within the organization, even share media files

REPORTING

Unleash the power of your data

Enhanced reporting with real-time,
configurable dashboards that
showcase equipment, show job
status and track business KPIs

HUMAN ADMINISTRATION
AND PAYROLL MANAGEMENT


End-to-end solutions that
centralize HR management


Paperless onboarding, offboarding
and HR administration with
one-click payroll reports

WORK ORDERS & INVOICING

Manage Work Orders,
create professional invoices,
and optimize business workflows


Track jobs, send invoices,
automate payment reminders, and
reconcile invoices

TIME TRACKING

Know where time is being spent

Manage time for yourself and
your team members.
Log, track and manage time spent
on individual tasks

EQUIPMENT AND ASSETS

Effortlessly track
Equipment and Assets


End-to-end tracking with
real-time & advanced reporting
for fixed assets, tools, and
other equipment

REPORTING

Unleash the power of your data

Enhanced reporting with real-time,
configurable dashboards that
showcase equipment, show job
status and track business KPIs

HUMAN ADMINISTRATION
AND PAYROLL MANAGEMENT


End-to-end solutions that
centralize HR management


Paperless onboarding, offboarding
and HR administration with
one-click payroll reports

WORK ORDERS & INVOICING

Manage Work Orders,
create professional invoices,
and optimize business workflows


Track jobs, send invoices,
automate payment reminders, and
reconcile invoices

TIME TRACKING

Know where time is being spent

Manage time for yourself and
your team members.
Log, track and manage time spent
on individual tasks

EQUIPMENT AND ASSETS

Effortlessly track
Equipment and Assets


End-to-end tracking with
real-time & advanced reporting
for fixed assets, tools, and
other equipment

CONSTRUCTION

Manage projects, track equipment,
materials, labor, and more.


Manage projects from a single interface,
including activities, crews, and material
with a real-time dashboard to monitor
performance

DOCUMENT REPOSITORY

One-stop-shop for employee
records


Upload and track documents for all
employees with custom expiration alerts
and real-time monitoring dashboard

TECH CHAT

Chat with individuals or groups
within the organization, even share
media files

CONSTRUCTION

Manage projects, track equipment,
materials, labor, and more.


Manage projects from a single interface,
including activities, crews, and material
with a real-time dashboard to monitor
performance

DOCUMENT REPOSITORY

One-stop-shop for employee
records


Upload and track documents for all
employees with custom expiration alerts
and real-time monitoring dashboard

TECH CHAT

Chat with individuals or groups
within the organization, even share
media files

eClerx-Customer-Operations

Product Spotlight: Roboworx – RPA

Using our proprietary tool Roboworx, eClerx’s WorkForce Manager implements
robotic process automation, enabling companies to automate and replace repetitive,
manually intensive processes while also standardizing business processes, across all
business lines, driving improved controls that reduce human errors. Roboworx
seamlessly integrates with existing applications with minimal disruption and has
helped our clients save millions of dollars annually.

eClerx-Customer-Operations-Robo-hand

Learn more

Using our proprietary tool Roboworx, eClerx’s WorkForce Manager implements robotic process automation, enabling companies to automate and replace repetitive, manually intensive processes while also standardizing business processes, across all business lines, driving improved controls that reduce human errors. Roboworx seamlessly integrates with existing applications with minimal disruption and has helped our clients save millions of dollars annually.

Key Benefits

Customer Operations Monitoring

Cost reduction and productivity gains through automated work order uploads, payroll processing, and invoice reconciliation

Customer Operations Monitoring

End-to-end tracking of equipment to reduce charge-backs for lost equipment

Customer Operations Monitoring

HR onboarding with complete tracking

Customer Operations Monitoring

Multi-platform access and seamless integration with third-party applications and tools

Customer Operations Monitoring

Threshold-based alert triggers for improved performance

Customer Operations Monitoring

24/7 Support

ContactUs

Ready To Learn How eClerx Workforce Manager
Can Help Make Your Business Operate more Efficiently?

Do you need an elite team of technologist and idea-makers backed by domain expertise?
Do you seek operational expertise and process excellence for your businesses customer journey?
Is quality important to you?

We assist companies in developing, implementing and operating multichannel customer
interaction capabilities – transforming everyday touchpoints into superior customer experiences.

Tell us about your needs and one of our specialists will get in touch.

Email us at:
Inquiries@eclerxcustomeroperations.com

Contact Us Today!