eClerx WORKFORCE MANAGER

Efficiently track resources and logistics

Heavy reliance on cumbersome administrative processes, outdated payroll, and invoicing systems, as well as labor-intensive activities, can result in errors and inconsistencies. eClerx’s WorkForce Manager tool responds to the operational and technical needs of your organization by automating and streamlining administrative tasks so you can focus on your core business.

eClerx-Customer-Operations-WorkforceManager-Asset3eClerx-Customer-Operations-WorkforceManager-Asset2eClerx-Customer-Operations-WorkforceManager-Asset4eClerx-Customer-Operations-WorkforceManager-Asset1

Empowering productivity with a unified workforce management solution

eClerx’s WorkForce Manager offers a range of solutions designed to provide end-to-end, life-cycle tracking of work orders, equipment, invoicing, payroll, warehouse management, and KPIs. Our solution combines robust monitoring and reporting enhanced by predictive alerts to minimize revenue loss and increase productivity. This configurable tool is easily accessible through mobile integration and includes a host of business and productivity applications.

WorkForce Manager Application Features

Reporting

Unleash the power of your data

Enhanced reporting with real-time, configurable dashboards that showcase equipment, show job status and track business KPIs

Invoicing

Create professional invoices and optimize business workflows

Send professional invoices, automate payment reminders and accept payments all in a paperless solution

Human Administration and Payroll Management

End to end solutions that centralize HR management

Instantly create single, hassle-free access for local, national and global employee data

Time Tracking

Know where the time is being spent

Manage time for yourself and your team members with the ability to log, track and manage time spent on tasks

eClerx-Customer-Operations

Product Spotlight: Roboworx – RPA

Using our proprietary tool Roboworx, eClerx’s WorkForce Manager implements
robotic process automation, enabling companies to automate and replace repetitive,
manually intensive processes while also standardizing business processes, across all
business lines, driving improved controls that reduce human errors. Roboworx
seamlessly integrates with existing applications with minimal disruption and has
helped our clients save millions of dollars annually.

eClerx-Customer-Operations-Robo-hand

Learn more

Using our proprietary tool Roboworx, eClerx’s WorkForce Manager implements robotic process automation, enabling companies to automate and replace repetitive, manually intensive processes while also standardizing business processes, across all business lines, driving improved controls that reduce human errors. Roboworx seamlessly integrates with existing applications with minimal disruption and has helped our clients save millions of dollars annually.

Key Benefits

Customer Operations Monitoring

Cost reduction and productivity gains through automated work order uploads, payroll processing and invoice reconciliation

Customer Operations Monitoring

End-to-end tracking of equipment to reduce charge-backs for lost equipment

Customer Operations Monitoring

HR onboarding with end-to-end tracking

Customer Operations Monitoring

Multi-platform access and seamless integration with third party applications and tools

Customer Operations Monitoring

Threshold-based alert triggers for improved performance

Customer Operations Monitoring

24/7 Support

ContactUs

Ready To Learn How eClerx Workforce Manager
Can Help Make Your Business Operate more Efficiently?

Do you need an elite team of technologist and idea-makers backed by domain expertise?
Do you seek operational expertise and process excellence for your businesses customer journey?
Is quality important to you?

We assist companies in developing, implementing and operating multichannel customer
interaction capabilities – transforming everyday touchpoints into superior customer experiences.

Tell us about your needs and one of our specialists will get in touch.

Email us at:
Inquiries@eclerxcustomeroperations.com

Contact Us Today!